| Category: | Login Issues |
| Question: | Why can't I reset my password? |
| Answer: | For security reasons, an account will be placed on a 24-hour hold after too many requests to reset the password. If you have recently reset your password and are trying to do so again, please try again once the hold time has elapsed. If you encounter an issue and you have not recently reset your password, please contact customer service for more information. |
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